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Legal Notice
TERMS OF USE
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE.
By using this website, you signify your assent to the terms of use of this agreement ("Agreement"). This site is owned and operated by Xtrordinair Asset Management, Inc., herein known as “Xtrordinair”. The maritime division of Xtrordinair is herein known as "XcellentSeas" and may be used by you only for personal, non-commercial purposes. You are not authorized to change, adapt, rearrange, reformulate or decrypt the content of this site, in any way whatsoever.
Unless otherwise specified, the materials on this site are presented solely for the purpose of promoting Xtrordinair and XcellentSeas services products and assets.
Xtrordinair or XcellentSeas makes no representation that materials, products or services depicted in the site are appropriate or available in all locations and that some photos used are file photos.
The materials contained on or accessible through this Web site (including, without limitation, all digital images of Xtrordinair and XcellentSeas program assets and all other products or services offered by Xtrordinair or XcellentSeas) shall not be used, redistributed, broadcast, published, copied to any other media or reproduced other than for personal, educational and non-commercial purposes, without the prior written consent of Xtrordinair or XcellentSeas. These materials must not be altered in any manner, distorted or used in any way that is detrimental to Xtrordinair's or XcellentSea's image or reputation. The copyright in these materials is either owned by Xtrordinair or XcellentSeas or is used by Xtrordinair or XcellentSeas with the permission of the owner, operator, broker, charter provider, and licensed copy right owner. Xtrordinair or XcellentSeas does not represent or warrant that such materials do not infringe the rights of others. Nothing contained herein shall be construed as granting, explicitly or implicitly, any license or other right to use these materials other than in accordance with the terms contained herein.
Liability
THIS WEBSITE AND ALL OF THE INFORMATION IT CONTAINS ARE PROVIDED " AS IS " WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. [SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.].
IN NO EVENT, IN REGARD TO THIS WEBSITE OR ANY OTHER HYPERLINKED WEBSITE, WILL XTRORDINAIR OR ITS AFFILATES BE LIABLE TO ANY PARTY FOR ANY DAMAGES OR INJURY CAUSED BY (INCLUDING BUT NOT LIMITED TO) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Information on this website could include technical inaccuracies or typographical errors. Changes may be periodically made to the information on this website and to the products and services it represents. Xtrordinair and XcellentSeas does not warrant that this website will be available and accessible at all times.
It is up to you to take precautions to protect yourself from items such as viruses and other items of a destructive nature.
External Links
When you access a non-Xtrordinair or non-XcellentSeas© website including through this site, please understand that these sites are independent from Xtrordinair and XcellentSeas©, and that Xtrordinair and XcellentSeas© has no control over the content of such websites and does not give any warranty with respect to such websites
Jurisdictional Issues
This Agreement is governed by and shall be construed in accordance with the laws of the state of Texas without giving effect to any principles of conflicts of law. The parties have designated the Texas State Courts, Dallas County, Texas or, if original jurisdiction can be established, the United States District Court for the Northern District of Texas, Dallas Division, as the jurisdiction for any litigation arising in connection herewith. If any provision of this Agreement is unlawful, void, or unenforceable for any reason, then that provision shall be deemed severable from this Agreement and shall not affect the validity or enforceability of any remaining provisions. This Agreement constitutes the entire agreement between the parties relating to the subject matter hereof and shall not be modified except in a writing signed by both parties.
Forward-looking Information
This website includes forward-looking statements. Forward-looking statements generally can be identified by the use of forward-looking terminology such as "may", "will", "expect", "intend", "anticipate", "plan", "foresee", "believe" or "continue" or the negatives of these terms or variations thereon or similar terminology. By their nature, forward-looking statements require Xtrordinair and XcellentSeas to make assumptions and are subject to important known and unknown risks and uncertainties, which may cause Xtrordinair's and XcellentSeas actual results in future periods to differ materially from forecasted results. While Xtrordinair and XcellentSeas considers its assumptions to be reasonable and appropriate based on current information available, there is a risk that they may not be accurate.
Certain factors that could cause actual results to differ materially from those anticipated in the forward-looking statements include risks associated with general economic conditions, risks associated with Xtrordinair's and XcellentSeas business environment (such as the financial condition of the industry, government policies and priorities and competition from other businesses), operational risks (such as regulatory risks and dependence on key personnel, risks associated with doing business with partners, risks involved with developing new products and services, warranty and casualty claim losses, legal risks from legal proceedings, risks relating to Xtrordinair's and XcellentSeas dependence on certain key customers and key suppliers, risks resulting from fixed term commitments, human resource risk and environmental risk), financing risks (such as risks resulting from reliance on government support, risks relating to financing support provided on behalf of certain customers, risks relating to liquidity and access to capital markets, risks relating to the terms of certain restrictive debt covenants and market risks, including currency, interest rate and commodity pricing risk). Readers are cautioned that the foregoing list of factors that may affect future growth, results and performance is not exhaustive and undue reliance should not be placed thereon. Any forward-looking statements set forth herein reflect Xtrordinair's and XcellentSea's expectations as at the date hereof and are subject to change after such date. Unless otherwise required by applicable securities laws, Xtrordinair and XcellentSeas expressly disclaims any intention, and assumes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Frequently Asked Questions
If your question is not listed below, please visit the contact us page to ask additional questions.
What is an air carrier?
The term "air carrier" is defined in the Federal Aviation Act in 49 U.S.C. § 40102. In general, under federal aviation law, an air carrier means an entity that undertakes – either directly or indirectly – to provide interstate transportation for compensation as a common carrier. To be an "air carrier," an entity must have two separate government approvals: economic authority from the U.S. Department of Transportation ("DOT") and safety/operational authority from the Federal Aviation Administration ("FAA"). Air carriers must also be U.S. citizens.
The X-series programs are regulated by the FAA, and may be operated by air carriers or non-air carriers, like Xtrordinair.
What is the difference between a Part 91 flight, Sub Part K fractional flight and a Part 135 flight?
From an FAA standpoint, the primary difference between the different types of flights relates to who has "operational" control of the flight and the requirements that must be met for each type of flight. FAA regulations establish different operating requirements for different types of flights, which, in this case, are found in 14 C.F.R. Parts 91 and 135. Fractional flights are operated under Part 91, Sub part K, which govern fractional programs.
From an FAA standpoint, the primary difference between the different types of flights relates to who has "operational" control of the flight and the requirements that must be met for each type of flight. FAA regulations establish different operating requirements for different types of flights, which, in this case, are found in 14 C.F.R. Parts 91 and 135. Fractional flights are operated under Part 91, Subpart K, which govern fractional programs.
For Part 91 and Part 91 K flights, the owner of the aircraft (or fractional owner) has operational control of the aircraft, which means that the owner, not the management company, is responsible for the actions of the flight crew, for aircraft operations, and for safety of flight. Part 91 flights, including fractional flights, may be operated by entities that are not "air carriers." The FAA reviews and approves fractional programs under Part 91, Subpart K.
Part 135 operations are operated by air carriers, and on these flights, the Part 135 operator, not the aircraft owner or passenger, is responsible for the flight crew, aircraft operations, and safety of flight. Part 135 operators have authority from both the FAA and DOT to operate.
Who is Xtrordinair?
Xtrordinair is a private jet, yacht, motor coach and resort property Membership company. Xtrordinair does not sell fractional ownership. Xtrordinair provides access to a range of other aviation, yachting, motor coach and resort property solutions, such as pre-paid card programs operated by certificated U.S. air carriers, charter brokerage services, and whole aircraft management under FAA Part 135, or any other US Regulatory body such as the USCG. While providing our members and customers world-class aviation solutions and programs, Xtrordinair is not an air carrier, yacht carrier or motor coach carrier and does not provide air transportation, yacht transportation or motor coach transportation services for compensation or hire.
Who is XcellentSeas?
XcellentSeas is a registered dba of Xtrordinair who is a private jet, yacht, motor coach and resort property Membership company. Xtrordinair or XcellentSeas does not sell fractional ownership. Xtrordinair and XcellentSeas provides access to a range of other aviation, yachting, motor coaching and resort property solutions, such as card programs operated by certificated U.S. air carriers, charter brokerage services, and whole aircraft management under FAA Part 135, or any other US Regulatory body such as the USCG. While providing our members and customers world-class aviation solutions and programs, Xtrordinair and XcellentSeas are not an air carrier, yacht carrier or motor coach carrier and does not provide air transportation, yacht transportation or motor coach transportation services for compensation or hire.
What aircraft are used for the charter brokerage service programs?
These flights are operated by a select network of certificated Part 135 operators, not Xtrordinair. Each of these operators is responsible for providing and operating its own aircraft. In these cases, Xtrordinair acts as the agent for the customer in arranging for air transportation on a certificated carrier. Xtrordinair's standards for selecting air carriers to provide transportation include certain aircraft and pilot requirements to ensure conformance with Xtrordinair's high customer service and safety standards. However, Xtrordinair does not provide the aircraft or pilots for these services, nor does Xtrordinair direct or control the providers' use of pilots or aircraft. Operational control of these flights is maintained by the individual carriers.
What is a Customer Account Manager (CSR)?
A Xtrordinair or XcellentSeas Customer Service Representative ("CSR ") is a dedicated representative assigned to each X-series program member, handling everything from booking flights, yachts, motor coach, resort vacations or hunts and coordinating catering requests to managing ground transportation, and checking weather conditions for the passengers the day of the trip. After each flight, or trip CSRs follow up to ensure the entire travel event was flawlessly executed and to personally address any concerns. These CSR's are also equipped to handle billing as well as recommend ways for customers to extract even more value from their fractional program.
Contact Us Today to Discuss the X-series Programs
To learn more about the advantages of becoming an Xtrordinair member, and which X-series program best meets your needs.
Call 1-877-IGO-XAIR or Email mm@igoxair.com
AIRCRAFT 2015. Xtrordinair Aircraft Management, Inc. (“Xtrordinair”) all rights reserved. XP©, XCP©, XAPP©, XFP© & X-it©, here-in known as the X-series© Programs, are copyrighted programs of Xtrordinair and Xtrordinair arranges flights on behalf of members and nonmembers with aircraft contracted for use, leased, chartered, or owned by Xtrordinair and or its affiliated entities. All flights are operated by licensed FAA FAR Part 135 air carriers that exercise full operational control and shall always be conducted as a charter flight. Supplemental lift flights will be operated by FAR Part 135 air carriers that have been certified by the FAA and are able to provide service for Xtrordinair that meets all FAA Part 135 requirements. Supplemental lift providers must be recognized by ARGUS or Wyvern rated agencies for their safety and quality of service before consideration for flight operations for any Xtrordinair Member. All International flights outside the Primary Service Area (the "PSA") are subject to repositioning cost, and international fee's, taxes, flight permitting and flight planning cost.
YACHTS 2015. Xtrordinair Aircraft Management, Inc. (“Xtrordinair”) all rights reserved. The X-series© Programs are programs provided by Xtrordinair under XcellentSeas©. Xtrordinair and its affiliate XcellentSeas© arranges yachting charters and excursions on behalf of Xtrordinair members and non-members with yachts contracted for use, leased, rented, chartered, or owned by Xtrordinair, or other affiliated entities and operated by entities that always exercise full operational control as a charter. Supplemental yacht charters will be operated by licensed and bonded Charter providers that have been approved to provide service for Xtrordinair, that meet all US Coast Guard Requirements and other governmental requirements of the country under which they are flagged and must meet all customs requirements at each point of entry. In addition, the supplemental Charter providers must be recognized by rated agencies for their safety, training, and quality of service before consideration for any XcellentSeas© program operations or for any Xtrordinair member or non-member requesting on-demand charter services. Not all yachts are available for sale or charter while in US waters. File Photos.
MOTOR COACHES 2015. Xtrordinair Aircraft Management, Inc. (“Xtrordinair”) all rights reserved. The X-series© Programs are programs of Xtrordinair. Xtrordinair arranges charters, rentals, and short-term leases on behalf of Xtrordinair members and non-members with motor coaches contracted for use that is leased, chartered, or owned by Xtrordinair, or other affiliated entities and operated by entities that always exercise full operational control as a charter. Supplemental motor coach charters will be operated by licensed and bonded Charter providers that have been certified to provide service for Xtrordinair and that meet all US DOT and insurance requirements. File Photos.
RESORTS 2015. Xtrordinair Aircraft Management, Inc. (“Xtrordinair”) all rights reserved. The X-series© Programs are programs of Xtrordinair. Xtrordinair arranges rentals, leases, and hunts on behalf of Xtrordinair members with resort property owners and property managers that are contracted for use, rented, leased, chartered, or owned by Xtrordinair or other affiliated entities. Each property owner or property manager exercises full management control of the property at all times. Each property published to be utilized by an Xtrordinair member shall meet all safety and service inspection requirements established by Xtrordinair. We invite you to review our full disclosure on our Legal page of this website. Properties not published and are requested to be utilized by the member may have not been inspected or meet all safety requirements and had a service inspection performed by an Xtrordinair authorized person. File Phots
Some photographs and images in this website are photographs taken by Xtrordinair, used with permission, or purchased for quality purposes may or may or may not represent an asset owned, leased or managed by Xtrordinair.